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Amadi, C, Carrillo, P and Tuuli, M (2019) PPP projects: improvements in stakeholder management. Engineering, Construction and Architectural Management, 27(02), 544–60.
Burford, N K and Smith, F W (1999) Developing a new military shelter system: a technical study in advanced materials and structures. Building Research & Information, 27(02), 64–83.
Elazouni, A (2009) Heuristic method for multi-project finance-based scheduling. Construction Management and Economics, 27(02), 199–211.
Horne, M, Hill, R and Giddings, R (1999) Visualization of photovoltaic clad buildings. Building Research & Information, 27(02), 96–108.
Huo, X, Yu, A T W, Zezhou, W and Jayantha, W M (2019) Site planning and design of green residential building projects: case studies in China. Engineering, Construction and Architectural Management, 27(02), 525–43.
Hyung, W, Kim, S and Jo, J (2019) Improved similarity measure in case-based reasoning: a case study of construction cost estimation. Engineering, Construction and Architectural Management, 27(02), 561–78.
Johari, S and Jha, K N (2019) Challenges of attracting construction workers to skill development and training programmes. Engineering, Construction and Architectural Management, 27(02), 321–40.
Lam, K C and Chow, W S (1999) The significance of financial risks in BOT procurement. Building Research & Information, 27(02), 84–95.
Li, X, Wang, X and Lei, L (2019) The application of an ANP-Fuzzy comprehensive evaluation model to assess lean construction management performance. Engineering, Construction and Architectural Management, 27(02), 356–84.
Mellado, F, Lou, E C and Becerra, C L C (2019) Synthesising performance in the construction industry. Engineering, Construction and Architectural Management, 27(02), 579–608.
Ng, S T, Fan, R Y C, Wong, J M W, Chan, A P C, Chiang, Y H, Lam, P T I and Kumaraswamy, M (2009) Coping with structural change in construction: experiences gained from advanced economies. Construction Management and Economics, 27(02), 165–80.
Nwaogu, J M, Chan, A P, Hon, C K and Darko, A (2019) Review of global mental health research in the construction industry. Engineering, Construction and Architectural Management, 27(02), 385–410.
Ofori, G and Toor, S-U-R (2009) Research on cross-cultural leadership and management in construction: a review and directions for future research. Construction Management and Economics, 27(02), 119–33.
Proverbs, D G, Holt, G D and Olomolaiye, P O (1999) Factors in formwork selection: a comparative investigation. Building Research & Information, 27(02), 109–19.
Robinson, H S and Scott, J (2009) Service delivery and performance monitoring in PFI/PPP projects. Construction Management and Economics, 27(02), 181–97.
- Type: Journal Article
- Keywords: service delivery; performance monitoring; output specification; PFI/PPP projects
- ISBN/ISSN: 0144-6193
- URL: https://doi.org/10.1080/01446190802614163
- Abstract:
Value for money in a PFI project depends crucially on performance monitoring to provide incentives for improvement and to ensure that service delivery is in accordance with the output specification. However, the effectiveness of performance monitoring and output specification cannot be fully assessed until PFI projects become operational. There is a need to examine the role of the performance monitoring mechanism in ensuring that ‘value for money’ is achieved throughout the delivery of services. Based on semi-structured interviews with key stakeholders from the public and private sectors, the case studies suggest that there are low levels of performance deductions in PFI projects during the operational phase. However, the complexity of performance measurement, inadequate resources for performance monitoring and the difficulties in the interpretation of the output specification raise questions as to whether the low level of deductions truly reflect the actual level of services delivered. There is also evidence of the public sector forgoing entitled deductions in the ‘spirit of partnership’ and in exchange for minor contract variations in the output specification. Both the public and private sectors are undergoing a learning process which should lead to improvements in future PFI contracts.
Rosenfeld, Y (2009) Cost of quality versus cost of non-quality in construction: the crucial balance. Construction Management and Economics, 27(02), 107–17.
Salvado, F, Almeida, N and Vale e Azevedo, A (2019) Aligning financial and functional equivalent depreciations rates of building assets. Engineering, Construction and Architectural Management, 27(02), 441–57.
van Mossel, H-J and Straub, A (2009) The need for customizing maintenance services in social housing. Construction Management and Economics, 27(02), 135–51.
Wang, X, Shi, L, Wang, B and Kan, M (2019) A method to evaluate credit risk for banks under PPP project finance. Engineering, Construction and Architectural Management, 27(02), 483–501.
Warsame, A (2009) Organizational modes in the residential building sector in Sweden. Construction Management and Economics, 27(02), 153–63.
Wei, H, Minggang, H and Qun, H (1999) Quasi-static testing of composite masonry construction. Building Research & Information, 27(02), 120–3.
Yevu, S K and Yu, A T W (2019) The ecosystem of drivers for electronic procurement adoption for construction project procurement. Engineering, Construction and Architectural Management, 27(02), 411–40.
Zarghami, S A and Gunawan, I (2019) A domain-specific measure of centrality for water distribution networks. Engineering, Construction and Architectural Management, 27(02), 341–55.
Zhou, S, Ng, S T, Lee, S H, Xu, F J and Yang, Y (2019) A domain knowledge incorporated text mining approach for capturing user needs on BIM applications. Engineering, Construction and Architectural Management, 27(02), 458–82.
Zohrehvandi, S, Vanhoucke, M, Soltani, R and Javadi, M (2019) A reconfigurable model for implementation in the closing phase of a wind turbines project construction. Engineering, Construction and Architectural Management, 27(02), 502–24.