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Ilhan, B and Yaman, H (2010) Measuring the effectiveness of IT utilization in construction: a different point of view. In: Egbu, C (Ed.), Proceedings 26th Annual ARCOM Conference, 6-8 September 2010, Leeds, UK. Association of Researchers in Construction Management, Vol. 1, 643–52.

  • Type: Conference Proceedings
  • Keywords: Turkish construction sector; effectiveness; information technology; measurement framework
  • ISBN/ISSN: 978-0-9552390-4-5
  • URL: http://www.arcom.ac.uk/-docs/proceedings/ar2010-0643-0652_Ilhan_and_Yaman.pdf
  • Abstract:
    The objective of this paper is to develop a framework for measuring the effectiveness of Information Technology (IT) utilization and its application within the Turkish construction organizations. IT has been a vital part of today’s business world and is applied among many sectors in the economy to increase competitiveness and reduce costs. IT also has an important role in construction projects since it enables improved information exchange, increased speed of information transfer, deals with security issues, real-time updating and virtual meetings. It has a great impact on construction via data transfer, data capture and data manipulation. Although its contributions are well known, the construction sector is confronted with ineffective use of IT systems. Therefore, there is a clear need for an evaluation framework to assess IT investments in construction organizations. It is important to examine the current situation in order to help increase the effective use of IT. In this context; first, previous studies are examined. Then the methodology of the study and the proposed framework are represented. The framework is based on the construction process and the outcomes of IT utilization. In order to test its validation, it is applied within design offices and contractors. The results of the application show that IT has a great impact on the whole construction process and the effective use of IT provides considerable outcomes. Finally, the limitations and opportunities for future study are pointed out in the conclusion.