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Zulu, S and Brown, A (2002) Construction project management process quality research: an exploratory examination. In: Greenwood, D (Ed.), Proceedings 18th Annual ARCOM Conference, 2-4 September 2002, Northumbria, UK. Association of Researchers in Construction Management, Vol. 2, 595–604.
- Type: Conference Proceedings
- Keywords: project management; quality; process quality; and project performance
- ISBN/ISSN: 0 9534161 7 8
- URL: http://www.arcom.ac.uk/-docs/proceedings/ar2002-595-604_Zulu_and_Brown.pdf
- Abstract:
There is evidence of growing concern in the UK construction industry for the improvement of its processes. In the post ‘Egan’ era, there has been much debate concerning radical changes in the way projects are to be procured in future. This debate encompasses the whole construction process, including its management and technology. Central to this research is the need to better understand the influence of project management processes on the project performance. This paper presents preliminary work as part of a PhD research. Literature examining the influence of project management processes on project performance is reviewed. This shows the need for research concerning the influence of project management process quality (PMPQ) on construction project performance. Having identified the need for PMPQ research, a survey of research papers in journals and conference proceedings was done, aimed at examining the level of attention given to process quality. Survey results reveal that emphasis on quality research in construction project management leans heavily on the product of the process, while the importance of the quality of the project management process has attracted relatively less attention.