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Matsumoto, I T, Thorpe, A, Baldwin, A and McWilliams, R (2002) Linking process mapping and technology: a case study of teamwork 2001. In: Greenwood, D (Ed.), Proceedings 18th Annual ARCOM Conference, 2-4 September 2002, Northumbria, UK. Association of Researchers in Construction Management, Vol. 2, 831–8.
- Type: Conference Proceedings
- Keywords: communication; information reuse; information technology; management information systems; process mapping; process protocol
- ISBN/ISSN: 0 9534161 7 8
- URL: http://www.arcom.ac.uk/-docs/proceedings/ar2002-831-838_Matsumoto_et_al.pdf
- Abstract:
There has been considerable interest in process modelling since the publication of the Egan Report as construction organisations seek to focus on core competencies and also to improve inter-organisational interfaces. Other studies have mapped available technologies and in particular the alignment of ICT's through the supply chain. This paper investigates the relationship that exists between the design/construction processes and the information technologies used to support them through a case study. It is suggested that the ability to position technology usage in the design/construction processes will enable more rigorous control to be exercised resulting in greater efficiency. The framework that has been used to position the technologies is the Process Protocol developed by Salford and Loughborough Universities. The case used in this paper is TeamWork, an educational initiative established to develop new working models for building procurement using the latest IT to simulate construction activities in a virtual environment. This mapping was shown to be useful in identifying gaps and overlaps in IT provision and also in specifying required IT support at different project phases. The use of the Process Protocol was found to form an appropriate frame of reference for this study.